Articles

 Are you a reseller?

No, we are not a reseller, there is nothing wrong with resellers we just chose not to be one. We...

 Do we give or sell your information to anyone?

We will not sell your information to anyone and the only time we will disclose information about...

 Do you charge tax?

If you live in the state of New Mexico we are required to charge tax. As of right now the current...

 Do you give non-profits discounts?

Yes, we will give you 30% off any plan you choose, all you need to do is open a ticket with us...

 Do you have video encoding software on your servers?

At this time we do not have any video encoding scripts or services on our servers. If you have a...

 Do you offer a money back guarantee?

Yes, we offer a 30 day money back guarantee, if you we do not show you that we are reliable...

 Do you offer auto pay discounts?

No, this is something we are looking into. But at this time we do not offer auto pay discounts.

 Do you offer auto pay?

Yes, you can setup an auto payment through PayPal when checking out, or paying any invoice.

 Do you offer dedicated servers?

Yes, if you are interested in renting a dedicated server please open a ticket and we will let you...

 Do you optimize my website for google?

No, this is not a service we offer, but there are many help articles online.

 Does unlimited bandwidth really mean unlimited bandwidth?

We are offering unlimited bandwidth for all of our shared hosting accounts. We mean unlimited we...

 How fast are accounts setup?

Our system will automatically provision your account after the first payment is made, please...

 How much are your dedicated IP addresses?

We charge $3 a month for dedicated IP addresses. This is billed in a 1 year period at a time this...

 I don't live in New Mexico, why am I being charged sales tax?

We are required to charge sale tax under New Mexico state law. We do not like this as well, but...

 I have not gotten my welcome email?

If you have just signed up for service please allow up to 10 minutes to get this welcome email,...

 Is ordering secure? Use of SSL

Yes, we have an EV certificate. What is an EV certificate? This is a certificate that goes...

 Is there an account to big for you?

No, We can help you with whatever you need done, whether its 1 shared hosting account, to a...

 What holidays do you observe?

We observe the following holidays.Christmas DayThanksgiving dayWe are open all other holidays as...

 What kind of redundancy do you have?

We are all about making sure your website stays up.  We understand that if your down your not...

 What kind of security do you have in place for my files?

We have the server setup in a raid to keep your files safe, what is a raid, simply put RAID is a...

 What kind of websites do you prohibit?

We here at We Rock Hosting LLC do not limit much. We respect everyone's right to free speech, but...

 Where are your servers located?

Our servers are located in Lansing, MI in a secure data center.

 Where can I find your terms of service?

Our terms can be found at http://www.werockhosting.com/terms.html. Please review these often.

 While everyone else is going unlimited space and bandwidth why don't you?

We understand that many other webhosting providers have done to the "unlimited space" and...

 Who owns the domain if I register it with you?

You own any domain you register with us, we do not claim ownership and are just a middle man for...

 Why are you not offering unlimited or unmetered space like everyone else?

While it is true you can get what is advertised as unmetered or unlimited space at other hosting...